PayPal Trouble

Please let us know at support@docsmit.com if you're having trouble with PayPal. We've worked with them and they are very interested in making PayPal easy to use, but they're even more interested in making sure your information remains protected.

Some customers get a message to call PayPal before they can proceed. It's a very short call and we've never heard of a call being needed a second time. This sometimes happens the first time you use a credit card with a particular email address, and it more frequently occurs if you have used this credit card with a different email address in the past. We do not have the ability to override this PayPal feature.